How lesson cards work in StalliQ: Your stable operator assigns you a lesson card (e.g. "10-Class Group Lesson Card school horse"). For every riding lesson you attend where you choose this card as the payment method, one unit is automatically deducted. You can see your current balance in the Stable tab under "My Lesson Cards". If you have bought several cards of the same type, they are merged there into one card with a combined balance - with remaining credit, validity, reservations, and a progress bar. Internally they remain separate tranches (own price, own receipt number, own expiry date); consumption happens automatically so that nothing goes to waste unused. Each card is also set to a horse type (school horse, your own horse, or both) and to the riding lessons it is linked with. A card type can also be a monthly subscription that automatically renews every month.
Where do I see my balance?
Open the Stable tab and scroll down to the "My Lesson Cards" section in the overview. Cards of the same type are merged there into one card with a combined balance. Each card shows:
- Card type - e.g. "10-Class Group Lesson Card school horse"
- Remaining credit - e.g. "8 of 10 remaining" (summed across all tranches of the same type)
- Reservations - e.g. "2 reserved → effective 6". Reservations are bookings for future lessons that have chosen this card type as the payment method. They have not been deducted yet, but they block the credit for other bookings. Each reservation counts exactly one unit against the combined balance - even if you have several cards of the same type, there is no more double counting
- Validity - "Valid for another 14 days", "Valid indefinitely", or "Expired". If at least two tranches with credit have different expiry dates, the staggered expiry is shown, e.g. "3 until 30.06 · 5 until 31.08"
- Progress bar - Green (more than 30% left), yellow (less than 30%), or red (negative balance)
If the card type is a monthly subscription, instead of an expiry date you'll see e.g. "2 of 8 this month · renews on day 1" - the quota automatically resets every month.
When is a unit deducted?
Prerequisite: you have chosen the card as the payment method for the lesson (cash bookings don't draw down a card). The actual deduction depends on the attendance status your riding instructor records:
- Present (default) → 1 unit is deducted
- Absent without excuse → 1 unit is deducted
- Late cancellation → 1 unit is deducted
- Excused absence → No deduction
If your quota was deducted by mistake, ask your riding instructor to change your status from "Absent" to "Excused" - the deduction is then automatically reversed.
Why are there multiple cards for one lesson?
Riding instructors can assign multiple matching card types to a single riding lesson - e.g. a 10-class card for school-horse riders and a 5-class card for riders on their own horse. When booking, the payment picker shows you all cards that match your selected horse AND your balance. Cards that don't belong to the lesson or have the wrong horse type are not shown.
What does a card's horse type mean?
Each card is set to one horse type:
- With school horse - Only usable for bookings with a school horse from the stable
- With own horse - Only usable for bookings with your own horse
- With both - Usable for both horse types
When booking a riding lesson, you first choose your horse. StalliQ then shows you only the cards that match this horse type.
What does a monthly subscription mean?
A card type can be set up as a monthly subscription. Instead of a fixed remaining credit, you have a monthly quota that renews automatically. The overview then shows e.g. "2 of 8 this month · renews on day 1" - the counter jumps back to the full monthly value on the renewal day.
Subscriptions have no expiry date - nothing is forfeited, because they reset every month. Unlike normal lesson cards, subscriptions also never go overdrawn: once the monthly quota for the current period is used up, a further booking with this subscription is rejected (along the lines of "The monthly quota of this lesson card is used up for this period."). If cash payment is also configured for the event, you can then fall back to cash.
What happens with a negative balance?
For normal (single) lesson cards, StalliQ allows bookings even when your quota is used up. The balance then goes negative (e.g. "-2 overdrawn", shown in red). You can keep booking lessons - your stable operator sees the negative balance in the admin list "Cards in minus" and can sort out the additional charge with you. Once resolved, the riding instructor can manually reset the balance to 0 (with a mandatory reason, e.g. "paid manually").
A negative balance only occurs with normal lesson cards. Monthly subscriptions never go overdrawn - there the booking is blocked as soon as the monthly quota is exhausted (see above).
In what order are my cards consumed?
If you have several tranches of the same card type (e.g. one expiring soon and one valid for longer), StalliQ charges the tranches with credit first. Within those, the nearest expiry date comes first; with an equal or missing expiry date, the older (first assigned) tranche is used. This prevents expiring cards from going to waste unused while cards with a longer validity are started.
An already empty tranche does not slide further into the negative as long as a sibling tranche of the same type still has credit - the minus only arises once all tranches are used up.
How do I see my booking history?
Tap a lesson card in the overview. The detail screen opens with the complete transaction history. Since cards of the same type are merged, the history is shown aggregated across all tranches of the same type. You see every single consumption:
- Lesson attended - Which lesson, date, -1 unit
- Late cancellation - -1 unit despite cancelling
- Credit - Added by the stable operator (e.g. correction), +1 unit
- Debit - Deducted by the stable operator, -1 unit
- Card purchased - with date, amount, and payment method (the receipt number is only visible in the stable's financial overview under Admin, not in your own card history)
- Subscription refill - for monthly subscriptions, the automatic reset of the monthly quota at the start of the new period
Excused lessons produce no entry: if a lesson was already deducted and is later set to "Excused", the booking is reversed and leaves no consumption entry behind.
Every transaction shows the date, reason, and amount (+/-). For manual changes made by the stable, you receive a push notification, so you're always kept informed.
What happens if a card purchase is cancelled?
If a card was sold to you by mistake (e.g. wrong member account, wrong card), the riding instructor can cancel the purchase. Prerequisite: no unit may have been consumed yet. The riding instructor enters a mandatory reason (e.g. "Wrong tariff, replaced by correct card"). The card is removed and a negative counter-entry appears in the accounting - so the receipt-number sequence stays gapless.
If a unit has already been consumed, the purchase cannot be cancelled directly ("Card partially consumed"). In that case the affected bookings have to be cancelled first, and only then the card.
Can lesson cards expire?
Yes, if your stable operator has configured a validity period (e.g. 90 days). In your own "My Lesson Cards" overview, expired cards are hidden and can no longer be used. The stable operator only sees them greyed out in the member detail. The stable operator can extend the validity of individual cards or of all cards stable-wide.
Frequently asked questions
Who assigns me a lesson card in StalliQ?
Your stable operator or manager. You can't assign yourself lesson cards. The stable operator creates the card types under Admin → Riding School → Card Types (e.g. "10-class card", "20-class card") and assigns you a card from the Stable tab via Members → tap your entry → Lesson Card.
Can I see in StalliQ what my units were used for?
Yes. Tap your lesson card - the detail screen shows the complete booking history: every riding lesson attended, credits, debits, cancellations, and manual corrections, with date and reason.
Do lesson cards in StalliQ also work for managed persons?
In StalliQ, lesson cards always belong to the member - there are no separate card pools per managed person. The stable operator always assigns a card to you as the member, not to your child or another managed person. If you book a lesson for a managed person (e.g. your child), the unit is deducted from your card. So you manage one shared quota for yourself and everyone you manage.
What happens to my lesson card when I leave the stable in StalliQ?
As long as you still have remaining credit on an active (non-expired) card, you can't leave the stable - and the stable operator can't remove you either. So nothing is silently forfeited: the stable operator must first refund or resolve the card, and only then is leaving possible.
Why don't I see a matching card in the picker when booking?
Possible reasons: the card isn't linked with this riding lesson (riding-instructor configuration), the horse type doesn't match your selected horse, or the card has expired. A normal card with a remaining credit of 0 or overdrawn stays visible, though - for normal cards a negative balance is always allowed. A monthly subscription with an exhausted monthly quota, by contrast, can't be selected until the subscription renews (or you fall back to cash, if configured). When in doubt, ask your riding instructor.